OUTSOURCING OF IT RESOURCES
In order to be faithful to its vocation to accompany its clients, Unicom offers entrust all or some of your information system, as part of a multiyear contract, flat rate, with a level of service and defined. duration Your company will gain a cost reduction, a transformation of your IT system and your processes to improve performance. Unicom will enable you to focus on your core business and let us manage your IT infrastructure.
Thanks to its reputation in Outsourcing services in Europe and the Maghreb, Unicom has expanded its activities in the Middle East market. especially Saudi Arabia, Qatar and UAE.
The application maintenance
It covers the following activities:
- Functional user support
- Corrective maintenance
- Preventive maintenance
- Evolutionary maintenance
- Retention of knowledge.
It allows you to outsource the hosting and IT operations of your IT infrastructure by Unicom to manage the growing complexity of these systems, streamline and to commit to a high level of user satisfaction.
Business Process Outsourcing
It is the delegation to unicom of one or more functions of your business, functions that have most often a strong IT component. Candidates for BPO functions are currently especially purchasing, accounting, customer relationship management (CRM), business processes, and Back Office.